Direct email support
Tell me what happened, or what you would like to know.
Contact emailledger-support@simi.studio
Send email
I usually reply within 24–48 hours.
What to include
- For a problem, include your device model, OS version, and app version.
- Describe when it happened, the steps you took, and the expected and actual results.
- For release questions, mention the platform you are interested in.
Please do not send your master password, recovery code, or an unencrypted real ledger. Hide personal information and financial details in screenshots.
Support scope
Things we can talk about
01
Downloads, subscriptions & restores
iOS download and requirements, buying, restoring and managing a Pro subscription, or Android and desktop release progress.
02
Using the app
Let us know if entries, categories, exchange rates, or reports behave differently from what you expected.
03
Data & privacy
Ask how books are stored, backed up, and synced, or about privacy and data deletion.
04
Feature ideas
Share a feature you need, or something that feels awkward in everyday use.
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Simi Ledger is independently developed. I read every message personally. Thank you for helping make it better.